Assistant Customer Service Officer (Call center)

Assistant Customer Service Officer (Call center)

Location:

Hulhumale'

Due Date:

Apr 17, 2025

Salary Range:

MVR 7,000 - MVR 9,000

Job Description:

We are looking for a personable and professional individual to join our team as an Assistant Officer at our Call Center. You will be required to work Shift Duties. Join us and play a vital role in creating a welcoming and efficient call center environment.


Key Responsibilities:

We are seeking a dedicated and customer-focused individual to join our team as an Assistant Officer in our Call Center. In this role, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will have excellent communication skills, a problem-solving mindset, and the ability to work efficiently in a fast-paced environment. Join us to be a part of a dynamic team committed to delivering exceptional service.


About the Job:

Full-Time.
Handling and record all call center calls
Handle Customer & Driver Complaints and Disputes and inquiries


Skills and Qualifications:

O'Level or equivalent.
Strong verbal and written communication skills.
Previous experience in customer service is preferred.
Ability to work night shifts, including weekends and holidays.
Problem-solving skills and the ability to multitask.
At least 1year of experience in a relevant field.
Excellent written communication skills (grammar, spelling, punctuation)


Documents to Submit:
  • Updated CV

  • Educational Certificates.

  • Reference Documents

  • ID Card Copy.

Apply Now

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