In today's digital world, privacy is a top priority for both customers and service providers. Avas App understands this need and has introduced Call Masking, a feature that ensures seamless and secure communication between riders and drivers without revealing personal phone numbers.

What is Call Masking?

Call Masking is a technology that allows users to communicate through the Avas App without sharing their actual phone numbers. Instead, a temporary or proxy number is used to facilitate calls between customers and drivers. This means that both parties can stay connected while keeping their personal information private.

How Does Call Masking Work on Avas App?

Whenever a customer or driver needs to contact each other within a ride, Avas App automatically assigns a temporary landline number as a bridge for the call. Here’s how it works:

• When a customer calls a driver, the driver will see the landline number 3029677 on their phone instead of the customer’s personal number.

• When a driver calls a customer, the customer will see the landline number 3029678 on their phone instead of the driver’s personal number.

These numbers serve as a secure connection, ensuring that neither party has access to the other’s actual phone number.

What Happens After the Ride Ends?

Once the ride is completed, neither the driver nor the customer can call each other directly. Any attempts to call the masked number will be redirected to Avas App Customer Service. If, for any reason, a customer needs to contact the driver or vice versa, they can request assistance from a customer service agent during the redirected call or reach out through in-app support.

Benefits of Call Masking for Avas App Users

1. Enhanced Privacy & Security

With Call Masking, Avas App protects users from unwanted calls and potential misuse of their contact information. Riders and drivers can communicate safely, knowing their personal details remain confidential.

2. Seamless Communication

Despite the added layer of security, Call Masking ensures a smooth communication experience. Users can connect effortlessly without needing to exchange personal details.

3. Professionalism & Trust

By keeping interactions within the Avas App ecosystem, Call Masking helps maintain a professional boundary between customers and drivers. This fosters a sense of trust and reliability for both parties.

Avas App: Committed to Your Safety

At Avas App, we are dedicated to providing innovative solutions that enhance user experience and safety. Call Masking is just one of the many features designed to create a secure and trustworthy environment for our riders and drivers.

Next time you take a ride with Avas App, rest assured that your privacy is our priority. Enjoy seamless communication while keeping your personal details safe!